Find an independent company contact
Use a contact already in your company’s records, a published procurement address in our official source register, or the organisation’s corporate website found independently of the order. Avoid phone numbers and links supplied only on the purchase order.
- Pause and check. Use the public order checker and review any official supplier warning.
- Contact the genuine company. Find its contact independently of the order. Confirm the buyer’s authority, purchasing domain and complete delivery destination.
- Preserve records securely. Follow your company’s incident process. If money has moved, contact your bank promptly using independently obtained details.
What to ask the purchasing team
“We’ve received an order claiming to be from your company. Can your purchasing team confirm the buyer, purchase-order reference and complete delivery address?”
Use your company’s normal secure verification process. Confirm any last-minute delivery change separately.
Ask about the reporting pilot
Tell us who you are and your business name through our pilot enquiry form. We’ll discuss access and safeguards. That enquiry is not an incident report.
Ask about reporting accessHow reporting will work
Reporters will be confidential publicly but verified privately. We will check the business, representative authority and supporting evidence. Only reviewed, relevant, current incidents may contribute to private member counts. A report about an impersonated company must distinguish it from the suspected impersonator.
Read the reporting policy and intelligence standards. For inaccurate information already on ProcureTwin, use corrections and appeals. No account or fee is required.